Our content development team focuses on enhancing the learning experience of the employees. We constantly work with our clients to ensure that the content designed is aligned to drive business value, appeals to the learners because of its simplicity and easy recall value.

Our partnerships do not end with design. We prefer to handover what we create in a way that is sustainable for the learning teams to manage. We up skill the internal facilitators and help them facilitate sessions on the designed content in future.

 

What do we offer?

 

OPTION 1

  1. The need is  identified by the client
  2. I Train analyses the need and recommends the learning approach options
  3. Once approved, I Train creates the content and the agreed upon collaterals

OPTION 2

  1. The need is  identified by the client
  2. Client provides the content
  3. I Train analyses the need and recommends ways to improve the learning experience
  4. Once approved, I Train revamps the content and designs the agreed upon collaterals

OPTION 1

  • I Train delivers the designed content at the client site

OPTION 2

  • I Train certifies facilitators identified by the client on the created content

OPTION  3

  • I Train hands over the content to the Learning Team for internal facilitation

Case Study: I Train Capability

 

PROCESS CALIBRATION

INDUSTRY : Telecom

CLIENT NEED :

Align the Escalations and Retention Team on  their operational processes so that customer concerns can be resolved within the committed TAT

WHAT WE DELIVERED ?

Designed and developed customized content for the team which aligned the business processes to the real time customer concerns

 

ASSESSMENTS

INDUSTRY : BFSI

CLIENT NEED : Measure training effectiveness  over a period of three months for their internal intervention on improving Managerial Effectiveness.

WHAT WE DELIVERED?

  • Created a set applications based questions for training effectiveness assessment of the focus group
  • Analyzed the performance trend based on the focus area of the program
  • Suggested focus areas for the individual as well as the group based on the performance post training

 

SOFTWARE CALIBRATION

INDUSTRY : Automobile

CLIENT NEED : Orient employees towards the new software developed for the dealerships to improve the quality of customer interaction

WHAT WE DELIVERED?

The client provided the raw content and I Train designed and developed it into learning modules that would be run internally.

 

OWNERSHIP CULTURE

INDUSTRY : IT

CLIENT NEED :Build a culture of ownership and accountability across the organization

WHAT WE DELIVERED?

A Build-Operate-Transfer approach was used which included the following:

  • A Visioning Workshop to align the leadership team on the cultural pillar of ownership
  • Design & Delivery of a two day ownership workshop for all Senior Managers
  • Selection of Champions to drive the culture within the 4,000 member team
  • TTT and Certification of Champions
  • 3 Month commitment to support the champions

 

INSPIRED LEADERSHIP

INDUSTRY : Manufacturing

CLIENT NEED : ‘Pay it Forward’, a project designed for leaders to drive a culture of transparency within the organization as well as develop skills touched upon in the workshop.

WHAT WE DELIVERED?

Designed  and delivered customized content for senior leaders

Designed  and deployed  a 6 month post training project

Conducted refresher session to assess the effectiveness of the project

 

PORTFOLIO ENHANCEMENT

INDUSTRY : Global NGO

CLIENT NEED:

Design a learning experience for the employees of the NGO who work with potential clients to join their program

WHAT WE DELIVERED?

The I Train team took a 4 step approach for the delivery of this project:

  • Met with key stake-holders to identify the key objectives
  • Travelled to remote areas of India to understand the needs of potential clients
  • Designed and developed content to be used for internal training
  • Conducted a TTT for the organizations trainers so they could run the workshops internally

 

GLOBAL FRANCHISEE EFFICIENCY ENHANCEMENT

INDUSTRY : FMCG

CLIENT NEED : Design and develop a curriculum for the Franchisee Teams operating in global market for a leading QSR. The content was based on the key aspects of effective restaurant operations using a customized operational framework

WHAT WE DELIVERED?

  • Designed content spread over 4 days that best explains their global strategies and operational framework
  • Created collaterals and other engagement activities that increased overall workshop experience
  • Supported the first phase of the global roll out to ensure seamless transition from design and develop to delivery

 

CAPABILITY ENHANCEMENT

INDUSTRY : FMCG

CLIENT NEED : Create a platform dedicated to build know how and increase the capability of the store teams by learning to manage the equipment that are used in a restaurant

WHAT WE DELIVERED?

  • Designed and developed content that covered the entire lifecycle of an equipment in a restaurant
  • Designed modules on equipment maintenance for 12 such global equipment manufacturers

Clientele

 
 

 
 

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